Go Back

Social Media Coordinator

Description

Monitor and manage customers’ brands across major social networks and actively mine social conversations for relevant information and opportunities to engage.
Manage high levels of inbound conversations, proactively identifying efficiencies.
Manage paid and organic content publishing across major social networks via the Khoros platform.
Work with strategists, analysts and customer teams to plan, forecast, and report for social media marketing and care programs.
Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.
Responsible for downloading raw data reports that chart customer KPIs and provide insight and analysis as to what the numbers mean for the customer’s daily operations as well as long-term strategy.

Responsibilities

Bachelor’s degree and 1-3 years in the social media space or equivalent combination of experience, education, and training.
Strong familiarity with major social platforms including Facebook, Twitter, Instagram, Pinterest YouTube, LinkedIn, and Snapchat.
Demonstrate passion for social and an eagerness to learn and share new trends in the social and digital marketing space.
Enthusiasm for and willingness to grow in all facets of social media management, including marketing, social care, content creation, and measurement.
Ability to rapidly assess, analyze, and resolve complicated issues independently, even with little initial information.
Demonstrate initiative and independence, is consistent and dependable.
Works well within highly collaborative teams in a fast-paced working environment.
Excellent organization skills; ability to manage multiple deliverables and prioritize based on customer needs.
Ability to work with varying communication styles, empathize with team members, and successfully navigate interpersonal communication to maintain a positive team environment.
Ability to adapt quickly to new environments, new teams, and new customer communities.
Outstanding oral, written, and presentation skills required.
Minimal travel may be required.
Occasional evening and weekend coverage may be required.
Bilingual languages is a plus.

Hard Skills

Social media platforms
Marketing research
Customer success
Google Analytics
Social media marketing (SMM)
Content Creation and Management
Advanced writing skills

Soft Skills

Khoros

View profile

Main info
Language English
Experience level Entry Level
Job type Full Time
Salary negotiable
CountryAustralia

Save Apply

This job is no longer active. We no longer receive applications for it. In order to be up to date with active jobs please subscribe to email alerts in your personal account.In case you are not registered, please sign up

Social Media Coordinator

Description

Monitor and manage customers’ brands across major social networks and actively mine social conversations for relevant information and opportunities to engage.

Manage high levels of inbound conversations, proactively identifying efficiencies.

Manage paid and organic content publishing across major social networks via the Khoros platform.

Work with strategists, analysts and customer teams to plan, forecast, and report for social media marketing and care programs.

Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.

Responsible for downloading raw data reports that chart customer KPIs and provide insight and analysis as to what the numbers mean for the customer’s daily operations as well as long-term strategy.

Responsibilities

Bachelor’s degree and 1-3 years in the social media space or equivalent combination of experience, education, and training.

Strong familiarity with major social platforms including Facebook, Twitter, Instagram, Pinterest YouTube, LinkedIn, and Snapchat.

Demonstrate passion for social and an eagerness to learn and share new trends in the social and digital marketing space.

Enthusiasm for and willingness to grow in all facets of social media management, including marketing, social care, content creation, and measurement.

Ability to rapidly assess, analyze, and resolve complicated issues independently, even with little initial information.

Demonstrate initiative and independence, is consistent and dependable.

Works well within highly collaborative teams in a fast-paced working environment.

Excellent organization skills; ability to manage multiple deliverables and prioritize based on customer needs.

Ability to work with varying communication styles, empathize with team members, and successfully navigate interpersonal communication to maintain a positive team environment.

Ability to adapt quickly to new environments, new teams, and new customer communities.

Outstanding oral, written, and presentation skills required.

Minimal travel may be required.

Occasional evening and weekend coverage may be required.

Bilingual languages is a plus.

Hard Skills

Soft Skills