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Digital Localization Specialist

  • Translation, Localization, Interpretation Jobs
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)

Description

  • Maintain a high-standard of Translations and Localization on all online and offline platforms/assets
  • Collaborate on ad-hoc language projects as and when required
  • Operate the Content Management System (CMS) translations wizard when needed to push translations
  • Collaborate with marketing, branding and other internal teams to determine their needs and recommend solutions that meet those needs.
  • Manage timelines for the end to end process from intake of request, to publishing to the site or delivery of offline assets, delivering projects on time and within budgetary guidelines
  • Manage end to end translations process on content requests through CMS or vendor portal.
  • Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible, in line with the LSPs turnaround times and in-house SLAs.
  • Review reported localization requests and provide/implement the fix or workaround.
  • Follow and uphold Brand and Site style guides and standards, guidelines provided by the SEO team and ADA compliance.
  • Identify localization related bugs and submit tickets in the reporting tool (both specific to Radisson Hotel Group and LSPs).
  • Work with Product teams to test features and services for local markets and uphold established quality standards
  • Assist in maintaining linguistic style guides, translation memories, and terminology databases.
  • Represent linguistic and cultural nuances in cross-functional meetings
  • Assist in documenting process and best practices, sharing these to a larger audience when needed

Responsibilities

  • A high/native level of English, speaking a second language to a fluent level is a plus
  • Culturally sensitive and the ability to work well with a diverse team
  • Familiar with ticketing systems and SLA Compliance (Workfront knowledge is a plus)
  • Experience managing content for a global audience preferred.
  • High degree of ownership and accountability.
  • Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
  • Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities adapting well to rapidly changing, time-constrained launch schedules
  • Ability to work with technical staff to communicate issues.
  • CMS Technical understanding or Project Management skills is a plus
  • 2+ years of content management, strategy, localization and/or technology.
  • Ability to quality review and/or translate a minimum of 2,000 words a day
  • Understands the language nuisances between source markets (i.e. French Canada vs. France vs. Belgium) and can adapt translated text accordingly
  • Fluent speaker of additional language(s)
  • Excellent working knowledge of industry leading translations/localization technology (i.e. SDL Trados, Translations.com GlobalLink Suite of Products).
  • Previously worked in a multi-lingual, multi-brand content management process, across markets and channels.
  • Working with leading web or enterprise content management systems (e.g. SDL Tridion)
  • Fluent in Microsoft products and online tools

Hard Skills

  • Microsoft Office
  • Database and Queries
  • Quality assurance
  • Content Creation and Management
  • Cross-functional collaboration
  • Budgeting
  • Best practice development
  • Timelines
  • Deliverable management
  • Ability to use project management software

Soft Skills

  • Skilled Collaborator
  • Time management
  • Multitasker
  • Hands-on

We offer

This is an exciting opportunity (based in sunny Madrid, Spain) to be part of a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.